Terms of Service

1. Acceptance of Terms

By accessing and using the Palestine Hope Foundation website ("Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Organization Information

Palestine Hope Foundation is a humanitarian organization dedicated to supporting Palestinian refugees and families in need. Our services include:

• Accepting donations to fund humanitarian programs
• Providing information about our charitable activities
• Facilitating communication between donors and our organization
• Reporting on the impact of donations and programs

3. Donation Terms

3.1 General Donation Policy

• All donations are voluntary and made without expectation of goods or services in return
• Donations are used to support our humanitarian programs as described on our website
• We reserve the right to use donations where they are most needed
• Donors may specify the general purpose of their donation, but final allocation decisions rest with the organization

3.2 Donation Processing

• Donations are processed securely through our payment systems
• We will acknowledge receipt of donations via email when contact information is provided
• Tax receipts will be provided as required by applicable law
• Processing fees may be deducted from donations as necessary

3.3 Refund Policy

Due to the nature of our humanitarian work:

• Donations are generally non-refundable once processed
• Refunds may be considered in cases of technical error or fraud
• Refund requests must be made within 30 days of the donation
• All refund requests will be reviewed on a case-by-case basis

4. Cryptocurrency Donation Terms

4.1 Accepted Cryptocurrencies

We currently accept the following cryptocurrencies:

• Bitcoin (BTC)
• Ethereum (ETH)
• USDT (TRC20, ERC20)
• USDC (ERC20)
• Other cryptocurrencies as listed on our donation page

4.2 Cryptocurrency Donation Process

• Donors must send funds to the correct wallet address for the chosen cryptocurrency
• We are not responsible for funds sent to incorrect addresses
• Minimum donation amounts may apply for certain cryptocurrencies
• Network fees (gas fees, mining fees) are the responsibility of the donor

4.3 Cryptocurrency Risks and Disclaimers

• Irreversible Transactions: Cryptocurrency transactions cannot be reversed. Ensure accuracy before sending
• Address Verification: Always verify wallet addresses before sending funds
• Network Delays: Transaction confirmation times vary by network conditions
• Value Fluctuation: Cryptocurrency values may fluctuate between donation and conversion
• Technical Issues: We are not liable for blockchain network issues or delays

4.4 Cryptocurrency Conversion

• Cryptocurrencies may be converted to fiat currency to fund programs
• Conversion rates are determined at the time of conversion, not donation
• We reserve the right to hold cryptocurrencies or convert them as operationally necessary
• Conversion fees and exchange rates may affect the final donation value

5. Website Use Terms

5.1 Permitted Use

You may use our website for:

• Learning about our organization and programs
• Making donations to support our humanitarian work
• Contacting us with questions or feedback
• Sharing our content for educational or promotional purposes

5.2 Prohibited Activities

You may not use our website for:

• Any unlawful purposes or activities
• Violating any applicable laws or regulations
• Harassing, abusing, or harming other users
• Transmitting malicious code or software
• Attempting to gain unauthorized access to our systems
• Commercial purposes not authorized by us

6. Intellectual Property

The content on this website, including text, graphics, logos, images, and software, is the property of Palestine Hope Foundation and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to our privacy practices as described in our Privacy Policy.

8. Disclaimers and Limitations of Liability

8.1 Website Availability

• We strive to maintain website availability but cannot guarantee uninterrupted access
• The website may be temporarily unavailable for maintenance or technical issues
• We are not liable for any losses resulting from website unavailability

8.2 Information Accuracy

• We strive to provide accurate information but cannot guarantee completeness or accuracy
• Program information and impact data are provided in good faith
• We reserve the right to update or correct information as needed

8.3 Third-Party Links

• Our website may contain links to third-party websites
• We are not responsible for the content or practices of linked websites
• Links do not constitute endorsement of third-party services

9. Indemnification

You agree to indemnify and hold harmless Palestine Hope Foundation, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or violation of these terms.

10. Modification of Terms

We reserve the right to modify these terms of service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

11. Termination

We may terminate or suspend your access to our website and services at any time for violation of these terms or for any other reason we deem appropriate. Upon termination, your rights to use our services cease immediately.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.

12.2 Dispute Resolution

Any disputes arising from these terms or your use of our services will be resolved through:

1. Good faith negotiation between the parties
2. Mediation if negotiation fails
3. Binding arbitration if mediation is unsuccessful

13. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

For questions about these terms of service, please contact us using the information below.